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Email marketing for hotels
Emails that bring past guests back, fill quiet periods and sell everything the hotel offers: breaks, dining, events and occasions.
Your past guests are the cheapest bookings you’ll ever get.
They already know you, they’ve already stayed, and they don’t come with a booking site’s commission. Yet many hotels rarely email them at all.
We build hotel email around the guest journey and the calendar: a welcome before they arrive, a thank-you and a reason to return after they leave, and campaigns for breaks, dining, events and the big dates, each sent to the right guests.
The cheapest way to fill a quiet Tuesday.
What’s included
Pre-arrival emails
Dining, treatments and upgrades offered before guests arrive.
Post-stay emails
A thank-you, a review request and a reason to come back.
Seasonal breaks
Campaigns for quiet periods and the big dates.
Restaurant and bar news
Telling locals and past guests what’s on.
Events and weddings
Follow-ups that turn enquiries into bookings.
Segmented lists
Leisure, business, locals and event enquiries, each sent what suits them.
In pictures
Questions
Often, yes, through an integration or a regular export from your booking system, always with the right consent.
Usually two to four campaigns a month, plus automated emails around each stay.
We set up your sending properly and keep lists clean, which is most of what decides whether emails reach the inbox.
Yes. We plan, write, design and send them, and you approve them first.
Related
Email marketing
Newsletters and automated emails that bring guests back.
Find out more →Marketing for hotels
Rooms, restaurants, bars, events and weddings.
Find out more →Social media for hotels
Instagram, TikTok and Facebook that sell the whole hotel: rooms, restaurant, bar, events and weddings, run day to day by one team.
Find out more →Get your free audit
Tell us about your venue and we’ll show you what’s working, what isn’t, and what we’d do first. No charge and no obligation.